Privacy Policy

1. Our Commitment

At Al Fahath Bags & Footwears, we cherish the intimacy of our relationship with our clients. We believe that protecting your personal details is just as critical as selecting the finest leathers and crafting perfect soles.

This Privacy Policy explains how we collect, store, and utilize your personal information when you use our luxury website, submit an enquiry, or engage with our concierge service.

2. Data We Collect

To provide a bespoke experience, we collect specific details from you, including:

• Contact Information: Your name, email address, phone number, and physical coordinates.
• Custom Enquiries: Data shared when you complete our custom enquiry forms or reach out to our concierge via WhatsApp.
• Product Reflections: Customer names, ratings, and testimonies that you choose to upload to the public space of our storefront.

3. How Your Data Is Utilized

Your data is never commodified or rented to third-party institutions. We use it solely to:

• Process and fulfill your curated product enquiries.
• Coordinate WhatsApp conversions and direct atelier communications.
• Deliver news of exclusive archive releases and invitation-only collections.
• Refine the user experience and design layout of our digital storefront.

4. Concierge Communications

Our primary tool for processing custom orders and styling advice is WhatsApp. By using our direct chat integration, you engage directly with the Al Fahath Bags & Footwears atelier, operating under standard WhatsApp encryption and terms of service.

5. Data Deletion & Enquiries

You maintain total authority over your records. If you wish to examine, edit, or request the permanent deletion of your review or enquiry records from our Supabase servers, please reach out to our legal division directly.